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Whom do I talk to in regards to a parking/NYS V & T Law violation? |
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Any Public Safety staff can explain why you were ticketed. If you would like to dispute, an appeal must be filed in writing within 15 calender days. For a NYS V&T Law violation, you must appear in person before the appeals board and be prepared to pay fine that day if appeal is denied. Surcharge will be added if not paid the date of hearing. After fifteen days, you forfeit your right to an appeal and fines must be paid in full without any further statement.
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Q |
How do I file an appeal? |
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Appeals forms are available at the Parking Services Office or submit a letter with the violation to Parking Services. Requests for Appeal must be submitted within 15 days or you forfeit your right to an appeal.
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Q |
What happens if I don't pay for a ticket? |
A |
The original fine will escalate and after 90 days may go to a collection agency. A hold will be placed on your account and transcripts will be held. Your vehicle could be immobilized.
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Q |
Where do I pay parking violations? |
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Pay on-line at My Parking Account 24 hrs a day. Online payments only accept credit cards. Parking Window (Sciences, Bldg 7 Room 341) hours are as follows: Monday-Thursday. 8:00 AM - 7:00 PM, Fridays 8:00 AM - 4:45 PM. Payments may be mailed. Always include the ticket and your student I.D. number to insure proper credit. If you pay by check there will be a 15 day business hold on your account until the check clears.
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Q |
Why do I have a boot on my car? |
A |
Your vehicle has been impounded because you have unpaid parking violations.
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Q |
How do I get the boot off my car? |
A |
Pay all outstanding fines by 7:00 PM or vehicle will be towed off campus for safekeeping. Credit card or cash is the only acceptable payment methods if your car has been impounded.
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Q |
May I still register for classes with a hold on my account? |
A |
It depends on what type of hold. Some holds are for transcripts only and others hold registration and transcripts. In either case, fines should be paid before vehicle is immobilized (booted).
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  1000 East Henrietta Road Rochester, N.Y. 14623 Phone: 585.292.2000 Server 1
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