HSP-102: Hospitality Service
- 4 Credit Hours
- Hospitality Department
- Fall 2026
Course Description
Students will utilize service skills by interacting with customers and team members in an actual hospitality environment. In addition to this hands-on component, students will discuss the importance of customer service in the Hospitality and Tourism industries, focusing on hospitality services, developing and maintaining a service culture, managing service encounters, building and maintaining customer relationships, professionalism and service recovery.
Register for this CourseHSP-102 Sections for Fall 2026
4 Sections Offered
HSP-102, Section 105
CRN #28226
Traditional (In-Person)
Scheduled Meeting Times
| Type | Location | Date(s) | Day / Time |
|---|---|---|---|
| Lecture | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Monday 9:00 am - 10:15 am |
| Laboratory | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Monday 10:30 am - 2:45 pm |
| Type | Lecture |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Monday 9:00 am - 10:15 am |
| Type | Laboratory |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Monday 10:30 am - 2:45 pm |
HSP-102, Section 205
CRN #28227
Traditional (In-Person)
Scheduled Meeting Times
| Type | Location | Date(s) | Day / Time |
|---|---|---|---|
| Lecture | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Tuesday 9:00 am - 10:15 am |
| Laboratory | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Tuesday 10:30 am - 2:45 pm |
| Type | Lecture |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Tuesday 9:00 am - 10:15 am |
| Type | Laboratory |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Tuesday 10:30 am - 2:45 pm |
HSP-102, Section 305
CRN #28228
Traditional (In-Person)
Scheduled Meeting Times
| Type | Location | Date(s) | Day / Time |
|---|---|---|---|
| Lecture | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Wednesday 9:00 am - 10:15 am |
| Laboratory | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Wednesday 10:30 am - 2:45 pm |
| Type | Lecture |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Wednesday 9:00 am - 10:15 am |
| Type | Laboratory |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Wednesday 10:30 am - 2:45 pm |
HSP-102, Section 405
CRN #28229
Traditional (In-Person)
Scheduled Meeting Times
| Type | Location | Date(s) | Day / Time |
|---|---|---|---|
| Lecture | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Thursday 9:00 am - 10:15 am |
| Laboratory | TBA | Aug 31st, 2026 – Dec 18th, 2026 | Thursday 10:30 am - 2:45 pm |
| Type | Lecture |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Thursday 9:00 am - 10:15 am |
| Type | Laboratory |
| Location | TBA |
| Date(s) | Aug 31st, 2026 – Dec 18th, 2026 |
| Day / Time | Thursday 10:30 am - 2:45 pm |