Hotel Management

Start the journey to your dream job in the hotel, travel and tourism industry.

As the economy improves and more people find themselves traveling once again, hotel management professionals with strong leadership skills are increasingly in-demand.

Monroe Community College’s hotel management certificate will help you strengthen your business and people skills. You’ll master the tools you need to be a true professional in the hotel industry. You could thrive in positions such as:

  • Front desk supervisor
  • Concierge
  • Spa manager
  • Guest service representative
  • Front desk clerk

Whether you want to start your career at a luxury resort, a chic urban hotel, or a quaint bed and breakfast, this program will help you get there.

Be the Star at a Four-Star Hotel

Nothing beats on-the-job experience. That’s why the hotel management certificate program includes a hospitality co-op, where you’ll apply what you learned in the classroom and gain valuable contacts.

When you complete the program you’ll be ready to start a career in the travel and tourism industry. You’ll qualify for entry-level positions at:

  • Hotels
  • Resorts
  • Cruise lines
  • Tour companies
  • Tourism bureaus
  • Car rental companies

Our certificate holders have found rewarding jobs at these and other leaders in the travel and tourism industry:

  • Hilton Hotels and Resorts
  • Disney – Theme Parks and Cruise Lines
  • Woodcliff Hotel and Spa
  • Spa at the Del Monte
  • Princess Cruise Lines
  • Holiday Inn Express

Hotel management is part of MCC’s hospitality management department, so if you wish to continue studying, you could transfer your credits to our hospitality associate degree program.

To find out more about the hotel management certificate from Monroe Community College, contact the admissions office at or (585) 292-2200.


Certificate Program


School(s): Applied Sciences & Technologies

CIP Code: 52.0904
MCC Program Code: HM10
NYSED Code (BRI): 28192

This program is designed for the student who is primarily interested in a travel and tourism concentration without the broad liberal arts background. A graduate of this program will have established a basis for a career in the travel and tourism industry, and will be qualified for at least entry-level positions in tour companies, travel agencies, tourism bureaus, cruise lines, car rental companies, and hotels. Cooperative Education provides work-based experience to expand students' learning opportunities.
(Housed in the Hospitality Department)

Program Learning Outcomes
1.Identify regulations relevant to the operation of hospitality facilities to ensure compliance with the law.
2.Articulate the steps to executing an event.
3.Describe the basic operating requirements of all the areas in a hotel.
4.Discuss sales and marketing principles.
5.Demonstrate the ability to apply proper food handling techniques.
6.Distinguish among the inter-dependencies of the different hotel departments.

Employment Potential
For related jobs: Career Coach
Occupational Resource:

Requirements for Program Entrance
Placement into ENG 101. TRS 094 or MTH 130 or higher.

Distribution RequirementsCredit Hours
FIRST SEMESTER: 15 Credit Hours
ENG 101 College Composition OR
ENG 200 Advanced Composition
FSA 103 Culinary Arts I5
FSA 106 Food Safety and Sanitation1
HSP 211 Hospitality Law3
HSP 251 Hospitality Marketing3
SECOND SEMESTER: 16 Credit Hours
HTL 105 Hotel Operations3
HSP 102 Hospitality Service4
HSP 201 Hospitality Human Resource Management3
HSP 202 Banquet and Event Planning3
CE 260 Cooperative Education: Hospitality* 4
Total 4
* Students can take the Cooperative Education course during a semester or during the summer.

NOTE: Please see the Hospitality Management A.A.S. Degree – Hotel, for a degree option to the Certificate program.

For information related to cost, success rate, and student debt in this program, please visit Hotel Management - Gainful Employment Information.
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School of Applied Sciences & TechnologiesThe School of Applied Sciences & Technologies offers credit and noncredit options that prepare students for careers in advanced manufacturing, engineering and applied technologies, information technology and computer science, emergency services and culinary arts and hospitality.