ETS Communications and Network
Support (CNS) is responsible for
the College's voice, video and
data networks. Areas of operation
include personal computers, the
local area network (LAN), the wide
area network (WAN), related
network infrastructure, mail
services and telecommunications.
CNS supports the design,
development, installation and
maintenance of computerized
classrooms, labs, learning
centers, telephones and office
equipment for all MCC locations.
CNS plays a leadership role in
the development of the College's
networking, voice and personal
computer infrastructure as well as
in the delivery of hard copy and
e-communications. In the past
year, CNS supported over 2,800 PCs
including new installations, PC
cascades and classroom lab PC
networks. CNS played an integral
role in the implementation of the
network upgrade to 100Mbs fiber
between the Brighton Campus and
the Damon City Campus.
Infrastructure upgrades have
resulted in increased speeds both
within campuses and between
campuses.
Comprehensive telecommunication
services are provided to the
College via CNS. These services
include local and long distance,
voice mailbox and messaging,
telephone service and repairs,
internal and external directories,
enhanced call processing
applications, integrated voice
response applications, telephone
cost accounting, switchboard
services, and cellular phones and
pagers. Training in the use of
these services is also provided. |
Mail Services are provided to the
College community at each campus
location. These services include
processing and distribution of
inbound, outbound, and interoffice
mail and packages as well as
general fax services. The
implementation of leading-edge
technology, such as the Arrival
and AccuTrac software systems,
assisted with the handling of
increasing volumes of mail at each
campus location. |
