At MCC you can have your myMCC (Blackboard) questions answered in person by going to the Brighton Campus, Building 11-106 (located within the Electronic Learning Center) or calling the MCC Student Technology Help Desk. They can answer many of your technology questions as well.
The Open SUNY Support Services HelpDesk is your primary resource for Blackboard technical support. Contact your instructor for content-related support.
Open SUNY can be reached via phone or email:
Open SUNY Support Services HelpDesk Email
|Open SUNY Helpdesk Regular Operating Hours:||Mon - Thurs - 8:00 a.m. to 9:00 p.m. EST |
Friday - 8:00 a.m. to 5:00 p.m. EST
Saturday - 10:00 a.m. to 5:00 p.m.
Sunday - 1:00 p.m. to 9:00 p.m.
When contacting the Open SUNY Support Services HelpDesk, please provide the following information: