At MCC you can have your myMCC (Blackboard) questions answered in person by going to the Blackboard Support Room at the Brighton Campus, Building 11-106 (located within the Electronic Learning Center).
The MCC Student Technology Help Desk can answer many of your technology questions as well.
or you can contact the Open SUNY Support Services HelpDesk
The Open SUNY Support Services HelpDesk is your primary resource for technical support. Contact your instructor for content-related support.
Open SUNY can be reached via phone or email:
Open SUNY Support Services HelpDesk Email
|SLN Helpdesk Regular Operating Hours:||Mon - Thurs - 8:00 a.m. to 9:00 p.m. EST |
Friday - 8:00 a.m. to 5:00 p.m. EST
Saturday - 10:00 a.m. to 5:00 p.m.
Sunday - 1:00 p.m. to 9:00 p.m.
When contacting the Open SUNY Support Services HelpDesk, please provide the following information: