HUM 102 - Basic Helping Skills
Development of basic helping skills, including sensitivity, empathy, attending, questioning, confrontation, and problem solving. Examination and evaluation of client assessment, goal setting, case planning, case management. Further practice in group process and continuation of skill development in observing, listening, interviewing, recording and reporting. Discussions and analysis of field work experience. Students must be qualified ( based on Accuplacer) to take ENG 101 in order to register for this course. Four class hours. In conjunction with this course, the student must take and pass HUM 112 Field Work in Human Services II.
Prerequisite: HUM 101 with a grade of C- or better.
Course Learning Outcomes
1. Summarize and explain some of the generic issues in Human Services.
2. Examine the relationship between his/her own values and behavior and how this relationship impacts the helping process.
3. Implement a repertoire of helping skills both within the context of the class and at the fieldwork site.
4. Test and evaluate his/her own effectiveness in working with professionals and clients.
5. Examine and compare available community resources.
6. Compare career options in the Human Service field and critique the realities of working in the helping professions.
7. Demonstrate his/her ability to handle confidential materials in a professional manner.
8. Develop a case study including a case history, progress notes, action plan, and goals.
Course Offered Fall and Spring