New and Updated Course Descriptions

SPC 144 - Communication and Crisis

3 Credits

This course combines theories of communication and concepts of crisis necessary for dealing appropriately with people in crisis. Topics covered include practical skills: listening and responding, communicating assertively, managing conflict, and how these skills can be used to help people who are dealing with loss, grief, depression, and suicidal ideation. The on-line version of this course requires access to a camcorder.

New SUNY General Education:
SUNY - Humanities

MCC General Education: MCC-AH - Arts and Humanities (MAH)

Course Learning Outcomes
1.Examine cultural distinctions in the context of an active listening model to problem-solve with individuals in crisis
2.Analyze language when responding assertively to criticism within the context of crisis communication
3.Analyze language within the context of conflict resolution
4.Apply culturally and ethically informed theories about the grieving process within the context of crisis communication.
5.Differentiate between a normal and a serious/major depression.
6.Apply emotion theory to individuals in crisis.
7.Identify potential for suicide at the low, moderate, and high risk levels.
8.Apply socio-cultural traditions within the context of crisis communication.
9.Apply culturally and ethically informed theories and principles within the context of suicide assessment

Course Offered Fall, Spring