Faculty/Staff Resources & FAQs

COVID-19 self-assessment
All MCC employees must complete a daily health screening before entering campus. You can answer screening questions at an authorized campus entrance checkpoint or, to save time, you can complete the screening online (click on button above) or via the MCC mobile app.

Thank you for all you do for MCC students!

If you are assigned to teach/work remotely, STAY remote. If you are assigned to teach/work remotely and need to come to campus, you must receive permission from a President's Cabinet representative (via online form) and test negative for COVID-19.

If you are assigned to work on campus, you must get tested for COVID-19 each week you come to campus. You are encouraged to participate in on-campus pooled (saliva) testing but also have the option to test with another provider. This includes those of you who teach, check mail on behalf of your department. and/or perform other duties in person on campus on an intermittent basis. If you are unsure, please check with your supervisor.

*COVID-19 testing is available at the NYS Department of Public Health Drive-through Testing Site on MCC's Brighton Campus. Tests are free for New Yorkers at this site. Call 1-888-364-3065 to schedule an appointment. Send your test results to klowe5@monroecc.edu

If you test positive for COVID-19, immediately contact Kristin Lowe, MCC Human Resources, by email or call (585) 292-2048.

You Are Why MCC Inspires Every Day

In our efforts to respond to the pandemic, Monroe Community College has taken a measured approach, keeping the health and safety of our students, faculty and staff at the forefront. College decisions are guided by information from Governor Andrew Cuomo, SUNY, Monroe County Executive Adam Bello, and the state and local departments of health. The College continues to act in the best interests of our students and employees, in harmony with the College’s core values.

MCC operating principles are available on the Coronavirus Updates web page.

College-related Travel Ban Continues

At this time and until further notice, there is a ban on all MCC-related travel. Rare exceptions to this travel ban require approval from both your divisional vice presidential and the MCC interim president.

Technical Support

MCC's Technology Support Center is available to assist employees with user requests, problem resolution, or questions.

To ensure any Technology Support questions and problems are handled as efficiently as possible while help desk staff are working from home, please submit a ticket through the MCC Technology Services Support Requests system. A link can also be found on the Technology Help tab of myMCC (Create or View Technology Support Requests). The ACD phone system is not accessible from off campus for calls. Be sure to include your personal phone number in the ticket so that the support staff can contact you directly if necessary.

Connectivity via Zoom

For assistance with Zoom, please call the AV Remote Support Line at (585) 292-2574. Please leave a message with your name, M# and description of the issue. A staff member will get back to you promptly.

AV Remote Support Hours of Operation:

  • Monday - Thursday 7:30am - 6:30pm
  • Friday 8:00am - 3:30pm
  • Saturday 8:00am - 1:30pm

Instructional Design Questions

For Instructional Design assistance, please contact the Virtual Campus team by email or at (585) 292-3440 with questions or to schedule a Zoom appointment by Zoom. Staff will replay to your call or email as soon as possible.

Faculty Support Options

Online supports and resources include:

  • myMCC, Faculty Essentials, Rapid Remote Teaching Resources
  • Virtual Campus Faculty Center (Blackboard organization)

Protecting Yourself & Staying Healthy

The Centers for Disease Control Coronavirus Disease (COVID-19) website provides the latest information on how to protect yourself, coping with stress during and after the outbreak, answers to FAQs, and more.

The Monroe County Department of Public Health's COVID-19 Resources web page also provides resources and the latest information on preventing the spread and "flattening the curve" of the coronavirus. Contact Monroe county's COVID-19 hotline via email or at (585) 753-5555.

Health Services

MCC Health Services staff members are available to students via telehealth and in-person on the Brighton Campus by appointment only. If you feel ill, contact your primary care provider, the UR Medicine COVID-19 support line at 1-888-928-0011, or the Monroe County Department of Public Health COVID-19 hotline by email or at (585) 753-5555 for information and directions. Do not come to campus if you feel ill.