Faculty/Staff Resources & FAQs
Employee Vaccination Verification MCC Telecommuting Pilot Program
NEW! Employees Needed to Participate in Baseline COVID-19 Testing Jan. 24-Feb. 3
Regardless of vaccination status, if you work in-person at an MCC site or campus, we strongly encourage you to test at MCC’s Pooled Testing Center on the Brighton Campus—at least once—between Monday, Jan. 24 through Thursday, Feb. 3. By doing so, you will help MCC deliver a comprehensive baseline assessment of the absence/presence of COVID-19 within the college community. Learn more in a recent MCC Daily Tribune article.
SUNY and MCC encourage you to get vaccinated – and get a booster if you are eligible – to protect yourself and others from COVID-19. Verifying vaccination and a booster with Human Resources is voluntary for employees (recent MCC Daily Tribune article).
Employees are able to verify both vaccination and booster information using the Employee Vaccination Verification form. You must be signed in to myMCC in order to access the verification portal.
If you have not verified vaccination and you plan to come to campus—frequently or infrequently—for any reason, you must test each week for COVID-19. Free testing sessions are held on Mondays and Tuesdays at the Brighton Campus.
- Please register on the SUNY Upstate Medical University site prior to testing. Instructions are available on the Pooled Testing webpage. Staff will be onsite at MCC's Pooled Testing Center in the Flynn Campus Center Forum (3-130) to assist you.
- If you choose to test with another provider, send your test results to MCC Human Resources.
Do not come to campus if you are ill. Contact your health care provider or urgent care. If you test positive for COVID-19, immediately contact MCC Human Resources by email or call (585) 292-2048. Employees should not contact MCC Health Services so that responding to student health needs remains their top priority.
MCC's Technology Support Center is available to assist employees with user requests, problem resolution, or questions. To ensure any Technology Support questions and problems are handled as efficiently as possible while help desk staff are working from home, please submit a ticket through the MCC Technology Services Support Requests system. A link can also be found on the Technology Help tab of myMCC (Create or View Technology Support Requests). The ACD phone system is not accessible from off campus for calls. Be sure to include your personal phone number in the ticket so that the support staff can contact you directly if necessary.
Connectivity via Zoom
For assistance with Zoom, please call the AV Remote Support Line at (585) 292-2574. Please leave a message with your name, M# and description of the issue. A staff member will get back to you promptly.
AV Remote Support Hours of Operation:
- Monday - Thursday 7:30am - 6:30pm
- Friday 8:00am - 3:30pm
- Saturday 8:00am - 1:30pm
Instructional Design Questions
For Instructional Design assistance, please contact the Virtual Campus team by email or at (585) 292-3440 with questions or to schedule a Zoom appointment by Zoom. Staff will replay to your call or email as soon as possible.
Faculty Support Options
Online supports and resources include:
- myMCC, Faculty Essentials, Rapid Remote Teaching Resources
- Virtual Campus Faculty Center (Blackboard organization)
Protecting Yourself & Staying Healthy
The Centers for Disease Control Coronavirus Disease (COVID-19) website provides the latest information on how to protect yourself, coping with stress during and after the outbreak, answers to FAQs, and more.
The Monroe County Department of Public Health's COVID-19 Resources web page also provides resources and the latest information on preventing the spread of the virus.