Faculty/Staff Resources & FAQs

Employee Vaccination Verification MCC Telecommuting Pilot Program 
If you work for MCC and test positive for COVID-19, immediately notify MCC Human Resources at (585) 292-2048 or email Human Resources (HR@monroecc.edu) and your direct supervisor. Your name and personal information will remain confidential.

Positive test results are confirmed by your county of residence. Plan to isolate for at least 5 days and follow your county's directives (What to do if you are exposed to or test positive for COVID-19

MCC's Telecommuting Pilot Program is extended through Wednesday, August 31 (more info).

SUNY and MCC encourage you to get vaccinated – and get a booster if you are eligible – to protect yourself and others from COVID-19. Verifying vaccination and a booster with Human Resources is voluntary for employees (MCC Daily Tribune article).

Employees are able to verify both vaccination and booster information using the Employee Vaccination Verification form. You must be signed in to myMCC in order to access the verification portal.

If you have not verified vaccination and you plan to come to campus—frequently or infrequently—for any reason, you must test each week for COVID-19. Free testing sessions are held on Tuesdays during the summer months at the Brighton Campus. The test center schedule is available on the website.

  • MCC now uses rapid tests (simple, more comfortable nasal tests). You no longer need to register with Quadrant Laboratories prior to testing. 
  • If you are not contacted within a couple of days, that means you tested negative. Only employees and students who test positive are contacted.
  • If you choose to test with another provider, send your test results to MCC Human Resources (HR@monroecc.edu).

Do not come to campus if you are ill. Contact your health care provider or urgent care. If you test positive for COVID-19, immediately contact MCC Human Resources by email or call (585) 292-2048. Employees should not contact MCC Health Services so that responding to student health needs remains their top priority.

What to Do if You Are Exposed to Someone with or Test Positive for COVID-19

Technical Support

MCC's Technology Support Center is available to assist employees with user requests, problem resolution, or questions. To ensure any Technology Support questions and problems are handled as efficiently as possible while help desk staff are working from home, please submit a ticket through the MCC Technology Services Support Requests system. A link can also be found on the Technology Help tab of myMCC (Create or View Technology Support Requests). The ACD phone system is not accessible from off campus for calls. Be sure to include your personal phone number in the ticket so that the support staff can contact you directly if necessary.

Connectivity via Zoom

For assistance with Zoom, please call the AV Remote Support Line at (585) 292-2574. Please leave a message with your name, M# and description of the issue. A staff member will get back to you promptly.

AV Remote Support Hours of Operation:

  • Monday - Thursday 7:30am - 6:30pm
  • Friday 8:00am - 3:30pm
  • Saturday 8:00am - 1:30pm

Instructional Design Questions

For Instructional Design assistance, please contact the Virtual Campus team by email or at (585) 292-3440 with questions or to schedule a Zoom appointment by Zoom. Staff will replay to your call or email as soon as possible.

Faculty Support Options

Online supports and resources include:

  • myMCC, Faculty Essentials, Rapid Remote Teaching Resources
  • Virtual Campus Faculty Center (Blackboard organization)

Protecting Yourself & Staying Healthy

The Centers for Disease Control Coronavirus Disease (COVID-19) website provides the latest information on how to protect yourself, coping with stress during and after the outbreak, answers to FAQs, and more.

The Monroe County Department of Public Health's COVID-19 Resources web page also provides resources and the latest information on preventing the spread of the virus.