Frequently Asked Questions

Immunizations

How do I provide my immunization records to Health & Wellness?
Students should upload their official immunization records to the myWellness Portal. 

Where and how can I get my immunization records?
Students can contact their primary care provider, high school, previous job in healthcare, current/previous college(s), or military to obtain your immunization records. This PDF contains more tips on locating your immunizations.

For students who graduated from or attended a Rochester City School District (RCSD) school more than seven years ago, you can request a copy of your RCSD records,

What if I can't find proof of my previous vaccines?
Students can receive the immunization from their primary health care provider or from the Monroe County Health Department Immunization Clinic (585) 753-5150.
OR
Students can request an order for MMR blood work (known as a blood titer) from their primary care provider.  This blood work will look for immunity to measles, mumps and rubella.  Please note, this blood work may incur a fee that the student is responsible for based on insurance coverage. 

I am a current student, how do I get a copy of my immunization records?
Students can receive copies of their immunization records using the myWellness Portal. 

I am not a current student, how do I get a copy of my immunization records on file at MCC?
Students can request a copy of their immunization records on file by contacting the Health Services office at (585) 292-2140. All requests are processed in the order they are received. 

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Withdrawals

What if I need to withdrawal from school for any reason?

For additional information regarding MCC's withdrawal process, visit the Registration & Records website.

Catastrophic Illness, Injury or Medical Event

  • Health & Wellness may serve as an advocate in the withdrawal process only in the event of a catastrophic illness, injury or medical event requiring hospitalization which prevented the student from meeting the withdrawal deadline
  • If the student is unable to complete the self-initiated withdrawal prior to the deadline, the student may request assistance with a withdrawal through Health & Wellness only when supporting medical documentation is provided. 
  • This request must be initiated as soon as possible but no later than 20 working days beyond the completion of the semester.

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