Systems Support

This nine-credit Systems Support Microcredential equips individuals who are new to Information Technology or seeking to enhance their skills with the essential knowledge and abilities to thrive in the ever-evolving field of computer support. It offers comprehensive training in computer repair, operating systems, applications, desktop administration, and networking fundamentals. Through hands-on coursework, participants gain expertise in diagnosing and resolving hardware and software issues, installing and configuring operating systems, deploying and managing software applications, administering and configuring desktop systems within networked environments, and understanding networking concepts and protocols. Students will build and repair computers, learn how to use common administrative tools like Active Directory and Powershell, build simple LAN topologies, and utilize diagnostic tools and strategies to identify and fix common issues.
Ladders into the following program(s) at MCC:

Computer Systems Technology AAS (CP01)

Coursework also prepares students to sit for two industry certification exams - the CompTIA A+ and Microsoft's Endpoint Administrator Associate exam.

Requirements:

CPT 106 – Managing Windows End Devices (3 credits)

CPT 115 – Introduction to Networks (3 credits)

CPT 130 – Computer Support Fundamentals (3 credits)