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Resource Guide for Addressing Various College Concerns*

Type of Complaint Action Initiated By Action Contact Person
Academic Dishonesty Faculty Fill out Report of Academic Dishonesty Violation and inform student of penalty; send memo to Vice President for Student Services, Dr. Lloyd Holmes Amy Greer
Phone: (585) 292-2023
Email: agreer@monroecc.edu
Classroom Behavior Faculty Follow the steps outlined on the Classroom Behavior page Amy Greer
Phone: (585) 292-2023
Email: agreer@monroecc.edu
Complaints re: Faculty, Classroom Environment, College Procedures Student Follow steps outlined in Complaints Protocol located https://www.monroecc.edu/depts/student-rights/ombudsman/ Ryan Messenger
Phone: (585) 292-2193
Email: rmessenger@monroecc.edu
Grade Dispute/Academic Grievance Student Information regarding filing a grade dispute is located https://www.monroecc.edu/depts/acadserv/academic-grievance-procedure/ Kelsey Bright
Phone: (585) 292-2196
Email: kbright3@monroecc.edu
Sexual Discrimination, including Sexual Harassment and Sexual Misconduct Faculty
Student
Staff
Information regarding on- and off-campus resources, disclosure and reporting options, and Title IX Officer contact information is located https://www.monroecc.edu/go/titleix/

Shannon Glasgow
Phone: Phone: (585) 292-2108
Email: sglasgow@monroecc.edu

Student Well-being/General Concerns Faculty Fill out BIR form online Amy Greer
Phone: (585) 292-2023
Email: agreer@monroecc.edu

*This is not meant to be an inclusive list.

Complaints of all types should have attempted resolution informally and closest to the source of the complaint. If that person is not available or is unresponsive, then the supervisor is the next contact person. Most of the procedures outlined in the steps above begin the formal process.