Course Descriptions

PSC 100 - Public Safety Telecommunicator
This is a first course for public safety telecommunicators and dispatchers. It covers operations of a public safety communications center, record keeping, how to communicate clearly in emergency situations, using 911 system communications equipment and communicating with diverse populations. Students successfully completing the course will be certified by the Association of Public Safety Communications Officers Institute. 7 Credits.

PSC 101 - Emergency Medical Dispatch
This course prepares the participants to effectively triage illness and injury calls based on the information provided by callers and to competently give pre-arrival instructions to those in need of emergency services. Successful completion leads to certification by the National Academy of Emergency Medical Dispatch. 2 Credits.

PSC 110 - Practicum in Public Safety Telecommunicator
This course provides the probationary/trainee public safety telecommunicator with a real-life, applied learning environment for the knowledge and skills acquired in PSC 100 Public Safety Telecommunicator and PSC 101 Emergency Medical Dispatch. This one-on-one learning experience with a communications training officer increases the student's proficiency as a telecommunicator. The student's degree of direct involvement increases and accelerates with experience. 12 Credits.

Prerequisite(s): PSC100 and PSC 101.

PSC 202 - Law Enforcement Dispatching
This course concentrates on the techniques, roles and responsibilities of law enforcement dispatching. Topics covered include laws, regulations, dispatching procedures, record keeping, communication skills, and law enforcement systems like NYSPIN. 7 Credits.

PSC 203 - Fire Department and Emergency Medical Services Dispatching
This course concentrates on the techniques, roles, and responsibilities of fire and emergency medical services dispatching. Topics covered include law, regulations, dispatching procedures, record keeping, communication skills, and mutual aid systems. 7 Credits.

Prerequisite: PSC 100 - Public Safety Telecommunicator, or PSC 101 - Emergency Medical Dispatch.

PSC 212 - Practicum in Law Enforcement Dispatching
This course provides the law enforcement dispatcher with a real-life, applied learning environment for the knowledge and skills acquired in PSC 202 Law Enforcement Dispatching. This one-on-one learning experience with a communications training officer increases the student's proficiency as a law enforcement dispatcher. The student's degree of direct involvement increases and accelerates with experience. 12 Credits.

Prerequisite(s): PSC 202 Law Enforcement Dispatching

PSC 213 - Practicum in Fire and EMS Dispatching
This course provides the trainee Fire and EMS dispatcher with a real-life, applied learning environment for the knowledge and skills acquired in PSC 203 Fire and EMS Dispatch and PSC 101 Emergency Medical Dispatch. This one-on-one learning experience with a communications training officer increases the student's proficiency as a dispatcher. The student’s degree of direct involvement increases and accelerates with experience. 12 Credits.

Prerequisite(s): PSC 203 - Fire and EMS Dispatching.

PSC 290 - Independent Study
See the Department Chairperson. Variable Credit.