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Accessing MCC Systems From Off Campus

Before you leave campus

You must have the decal number of your MCC desktop computer to use Remote Desktop.
Your desktop computer at MCC must be left on -- it cannot be accessed if turned off.

Connecting to the M Drive off Campus

To access a file on the M Drive go to acronis.monroecc.edu.

  • If you need further assistance using Acronis click on the attached file: Acronis Access Instructions with Screenshots.
  • To access the M Drive on a mobile device, a ticket must be submitted to Technical Support. Technical Support can be reached at (585) 292-8324, option 3 or by going to myMCC > Employees > Technology Help and clicking on Create or View Technology Support Requests.

REMOTE M-DRIVE ACCESS

You do not need a VPN (Virtual Private Network) connection to access the M Drive.

To access a file on the M Drive go to acronis.monroecc.edu.

If you need further assistance using Acronis, click on the attached file: Acronis Access Instructions with Screenshots.

To access the M Drive on a mobile device, a ticket must be submitted to Technical Support. Technical Support can be reached at (585) 292-8324, option 3 or by going to myMCC > Employees > Technology Help and clicking on Create or View Technology Support Requests.

REMOTE DESKTOP VIA VPN (ANYCONNECT)

Cisco AnyConnect is Virtual Private Network (VPN) software. A VPN connection is required to securely connect from off campus to systems that reside on your office desktop computer at Monroe Community College. (Systems that are accessible through web access have secure SSL.)

Requirements:

IMPORTANT!  BEFORE YOU LEAVE CAMPUS:

  • Your desktop computer at MCC must be left on – it cannot be accessed if turned off.
  • You must have the decal number of your desktop computer to use Remote Desktop

Remote computer requirements:

  • You must have internet connectivity from your off campus location. When off campus you must first establish a connection to the Internet through your Internet Service Provider (ISP), such as Time Warner or Verizon, in order to use AnyConnect.
  • Your remote computer must use Windows 10, 8.1, 8, or you must use MacOS 10.3 or later.
  • You can run AnyConnect from a foreign country, but only if your Internet Service Provider (ISP) is not running a proxy server.
  • You must be an administrator of your remote computer/laptop.
  • Computers used to access MCC systems and data must be up-to-date with virus protection and timely version/patch updates, to ensure vulnerabilities are prevented and/or remediated as soon as possible.

STEP 1 - DOWNLOAD ANYCONNECT

Note: This software can be downloaded multiple times with no limit on the number of installations. Get instructions with screen shots for Mac OS Anyconnect or Windows 10 AnyConnect.

  1. Right click the file link below and select Save As.
    Be sure to note where the file is saved for step 2.

    Windows:

anyconnect-win-4.4.04030-predeploy-k9.zip

Mac OS:
anyconnect-macos-4.4.04030-predeploy-k9.dmg

Newer version Mac OS:
anyconnect-macos-4.8.01090-predeploy-k9.dmg

  1. Open the folder where the AnyConnect zip file has been saved to.
    Right Click the file and select Extract All.

  2. Locate and open the file Setup.exe in the extracted files folder to begin the installation process.

STEP 2 - INSTALL ANYCONNECT

You must be an administrator on your laptop or computer to install this software.

  1. Double click on the AnyConnect software icon. (If using Windows 8/8.1, from the Start screen, tap or click the Desktop tile, then tap or click the Libraries icon in the Navigation pane. Tap or click Downloads, then double-click on the AnyConnect software icon.)
  2. Click on Next on the Welcome screen.
  3. Click on the bubble beside I accept the terms in the License Agreement.
  4. Click Next on the End-User License Agreement screen.
  5. Click Install on the Ready to Install screen.
  6. Depending on your computer’s security level you may be prompted by Windows to allow the AnyConnect client to change your PC. Accept the prompt to continue.
  7. Click Finish to complete the installation.

STEP 3 - CONNECT WITH ANYCONNECT

You must first be connected to the Internet using an Internet Service Provider (ISP) such as Spectrum/Time Warner, Frontier, or Verizon to use myVPN with AnyConnect.

  1. Open your AnyConnect Software:

    • Mac OS X: Select Finder > Applications> Cisco > Cisco AnyConnect.
    • Windows Vista/Ubuntu Linux: Double-click the Cisco AnyConnect Secure Mobility software icon.
    • Windows 8.1/8:

      1. Swipe or mouse to the top corner of the right side of your device display. The Charms Bar will appear.
      2. Click the Search Charm.
      3. Swipe to the left or press Esc to close the Charms Bar.
      4. Click or tap on the AnyConnect Secure Mobility software app.

    • Windows 10: Click in the search box and enter AnyConnect Secure Mobility.

  2. Enter myvpn.monroecc.edu and click Connect.
  3. Enter your myMCC username and password in the Username and Password (Passcode on Mac) fields.

STEP 4 - CONNECT TO YOUR PC

Once you are connected you can access your desktop PC using Windows Remote Desktop. Get instructions with screen shots for Windows 10 Remote Desktop.

To start remote desktop:

  1. Open the Start Menu > Search >  enter mstsc.exe:   Double click the mstsc.exe icon.
  2. In the Remote Desktop box enter the decal number of your office desktop (precede the numerals with a "D" – e.g.: D07xxxx or "M" if you work for MCC Student Association): Click Connect. 
  3. Enter your myMCC username and password in the Username and Password box.

    Mac users will need to download a Remote Desktop App to connect to their office machine. Microsoft Remote Desktop 8.0 is available from the App Store on apple.com.

VOICEMAIL

From outside Monroe Community College:

  1. Dial (585) 292-8300.
  2. When “Cisco Unity Connection Messaging System” answers, press the * key.
  3. When prompted, enter your ID (extension number), followed by the # key.
  4. When prompted, enter your PIN (passcode), followed by the # key.
  5. You are now in your voicemail.

To access voicemail via the web:

  1. Access https://myvoicemail.monroecc.edu/
  2. Proceed past the security warning (if you get one).
  3. This should bring up Cisco Personal Communications Assistant.
  4. Log in with your network credentials (just user name, not full address).
  5. When logged in access the Web Inbox.
  6. Click on a message to listen to, delete, etc.