Information for Faculty

Faculty Support

Zoom Support Hours

We offer support in Brightspace, Zoom, Instructional Design, and Accessibility. Faculty are welcome to chat with our team, share their screen, and receive personal guidance tailored to their needs. Updated schedules will be sent to faculty on a weekly basis through our Virtual Campus (VC) Faculty Center announcements in Brightspace. Please be sure to enable your Brightspace notifications and check your "Other" folder in Outlook.

Please use the Zoom link below during scheduled support hours. If you need assistance outside of drop-in times, feel free to contact the Virtual Campus to arrange an appointment.

Virtual Campus Zoom Link

While the College is closed from December 24 to January 1, users can contact the SUNY Online Support Services Help Desk for Brightspace support.

Please note the new support hours for 2026. Wednesdays and Thursdays will be reserved for accessibility appointments.

Week of 12/22 through 12/26: 

  • Monday: 10am to noon
  • Tuesday: 10am to noon, 1pm to 3 pm
  • Wednesday: No Support - College Closed
  • Thursday: No Support - College Closed
  • Friday: No Support - College Closed

Week of 12/29 through 1/2: 

  • Monday: No Support- College Closed
  • Tuesday: No Support - College Closed
  • Wednesday: No Support - College Closed
  • Thursday: No Support - College Closed
  • Friday: 10am to noon

Week of 1/5 through 1/9: New Support Hours Begin!

  • Monday: 10am to noon
  • Tuesday: 10am to noon, 1pm to 3pm
  • Wednesday: No Drop-In Zoom
  • Thursday: No Drop-In Zoom
  • Friday: 10am to noon

Week of 1/12 through 1/16: Preview Week Begins 1/13

  • Monday: 10am to noon
  • Tuesday: 10am to noon, 1pm to 3pm
  • Wednesday: Winter Teaching Institute
  • Thursday: No Drop-In Zoom
  • Friday: 10am to noon

Week of 1/19  through 1/23: Classes Begin 1/20

  • Monday: No Support - College Closed
  • Tuesday: 10am to noon, 1pm to 3pm
  • Wednesday: No Drop-In Zoom
  • Thursday: No Drop-In Zoom
  • Friday: 10am to noon

Week of 1/26  through 1/30: 

  • Monday: 10 am to noon
  • Tuesday: 10am to noon, 1pm to 3pm
  • Wednesday: No Drop-In Zoom
  • Thursday: No Drop-In Zoom
  • Friday: 10am to noon

Check back later for February support hours!

Faculty Innovation Center

The Faculty Innovation Center (FIC) is located in the Virtual Campus Center, Brighton Campus (room 3-122A). Faculty are welcome to use the computers for course work and development. We have recently added a license for Adobe Acrobat on six of our FIC computers. We also have a printer available on site for your convenience.

If you plan to visit in person for direct support, we kindly encourage you to schedule an appointment in advance. Please email the Virtual Campus (virtualcampus@monroecc.edu). 

Appointments

Instructional designers are available by appointment to assist with planning, development and execution of course design. Please email or use their booking link to request an appointment:

Brightspace Resources

  • VC Faculty Center: Our organization contains resources for Brightspace and other college-supported technology, resources for the design of online courses, and our weekly support schedules (all faculty are enrolled in this space)
  • Brightspace Tutorials for Instructors: YouTube tutorials created by D2L on how to use various features of the Learning Management System. 
  • SUNY Digital Learning Environment (DLE) Website Brightspace resources created from SUNY. Some information may require your SUNY login (MCC email/password).