General Technology Support
Technology Support Center – (585) 292-TECH (8324)
You can also report a problem by logging into:
- myMCC > Tech Tab > Technology Service Support & Requests Requests > Create or View Technology Support Requests
We understand that using technology can, at times, be very frustrating to say the least! If you are having technology related problems please do not hesitate to call our Technology Support Center at 292-TECH (8324). Through this centralized number, students can contact the Student Help Desk through Option 1 (be sure to refer them!). Option 2 will give faculty members access to technology assistance in the classroom, and Option 3 will lead employees to technology software and hardware support. Listen to the Voice Options menu to connect to the appropriate member of the Technology Support Team.
Training Manuals and Guides
We have a collection of EZ-REF courseware for Microsoft Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) and Internet Explorer. These are a great reference tool for you, and they will guide you step-by-step through the use of these software packages! Download the file to your desktop for easy reference, or submit the file through a Printing Services Request to have it printed for you.
If you are looking for some help with Windows 10 or Office 2016, please check out the collection of courseware!
All manuals are located here: M:\MCC\Digital Resources\EZRef
Technology Consultation and Support
Contact one of the individuals below for technology consultation and support within the areas noted.