Technology Training

Call (585) 292-TECH (8324) from off campus or TECH (8324) from on campus.

The Technology Support Center is staffed Monday through Friday 8:45am to 4:45pm,  You can also report an issue by logging into iSupport: myMCC > Technology tile > Technology Service & Requests > Create or View Technology Support Requests.

The Technology Support Center forms an essential contact point for all Monroe Community College employees, providing one number for most service situations. This one number provides access to Technology Services departments for fast and professional response for user requests, problems, or questions. Each department is familiar with their services and can respond most efficiently.

We understand that using technology can at times be frustrating to say the least! If you are having technology-related problems, please do not hesitate to call our Technology Support Center at (585) 292-TECH (8324).

Student Technology HelpDesk - Be sure to refer your students! Option 1
Audio Visual Hotline - AVAV (2828) - Technology in the classroom. Option 2
Employee Technology Support Center M thru F 8:45am to 4:45pm Option 3

Training Manuals and Guides

We have a collection of EZ-REF courseware for Microsoft Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) and Internet Explorer. These are a great reference tool for you, and they will guide you step-by-step through the use of these software packages! Download the file to your desktop for easy reference, or submit the file through a Printing Services Request to have it printed for you.

If you are looking for some help with Windows 10 or Office 2016, please check out the collection of courseware!
All manuals are located at M:\MCC\Digital Resources\EZRef.

Technology Consultation and Support

Contact one of the individuals below for technology consultation and support within the areas noted.


Technology in the Library

Classroom Technology

Telecommunications Technology

  • Shaun Lennox ,Communications and Network Services, Extension 2068